Support for lawn care businesses

Questions about running your business on Lawnly? Find a how-to in the help center, or write to our team and we'll help you sort it out.

Help center

Step-by-step answers for customers, quotes, scheduling, routes, invoices, payouts and your plan.

Browse the help center →

Email support

Tell us your business name and what you were trying to do, and we'll get back to you.

support@lawnly.com →

Help getting set up

Every business gets help setting up. Send Ask Lawnly a screenshot or spreadsheet of your customer list and it imports it for you.

Import your customer list →

Get in touch

Email us

support@lawnly.com

Money, bank account and verification questions are always answered by a person.

Common questions

How do I get started with Lawnly?

Create your business account and you start a 30-day free trial, with no card needed. Add your customers, then send your first quote or invoice. See Your first hour.

How do I get paid by card?

Add your business's bank account under Set up payments on the Account page. Once it is approved you can send quotes and invoices and charge cards, and deposits go to your bank. See Get verified and When does my money reach my bank?

Which plan do I need, and how does billing work?

Compare the plans on the pricing page. You pick a plan when you add a card, and you can change it later. See Your trial and the plan.

My trial ended or a payment failed. What now?

Nothing you set up is deleted. Add or update your card to get going again. See What do I do if my trial ended or a payment failed?

Still have questions?

Write to us at support@lawnly.com. Looking for lawn care for your home? Visit Get lawn care.